Best experience ever with a local business. Always try to stay local and Air Crafts did not disappoint. Appreciate Kelly's excellent customer service from booking my same day appointment during the sudden heat wave to keeping me updated on the technician's status. Also appreciate Don's expertise in quickly diagnosing and fixing our AC problem and especially the reasonable price for it all. Definitely will keep this company as my forever AC contact!
This was my first time using Air Crafts and was so impressed by their professionalism, honesty, and very fair prices. We had never had our furnace in our 25 year old house professionally maintained or checked out. Kelly, the owner, sent one of repairman out within a couple of days. I appreciated that, Jim, was on time, did a thorough job, and didn't try to upsell us on things we didn't need. It truly was a pleasure working with Kelly and her team, and I would definitely use them again.
So happy with my experience with Air Crafts Heating & Air. Arrived on time, friendly, did the repairs quickly and efficiently and had very reasonable rates. Jim was great- very honest and professional. Tuned up my very old heater and then installed a new smart thermostat. Will certainly use them again!
I was very impressed with your responsiveness to my water leak issue last week. They came out, made the necessary repairs in a professional and timely manner. They then contacted a drywall company who came out and made the drywall repairs (you could never tell there was damage after they were done). They were also very professional. I have 2 homes and will definitely be calling you again to replace my furnace next year in my other home and referring you to my friends and family.
So very grateful for the service call on Sunday, Sept. 3rd.
Truely, over and above great customer service.
Thanks so much!
I've had great experiences with Air Crafts over the years, and they continue to shine for me! I purchased a new AC unit a couple years ago and there have been a couple random issues with it. Just a couple manufacturer defects so all items have been under warranty and each time Air Crafts has come to my rescue! They get things back up and running in no time. Their staff is knowledgeable and very friendly. They take care of all the back and forth communication for the parts under warranty making everything super easy for me! Their response time is awesome too! Just the other day I asked the owner for thoughts on a wireless thermostat. I had an email with a description and pricing later that day! I continue to highly recommend Air Crafts. Two thumbs up!!
Thank You So Very Much!
The tenant is singing praises about what good work you did.
Your installation crew and Shawn the estimator did a great job at my condo on our new heating & air conditioning system.
The company recently replaced my 30 year old furnace and air conditioning unit. Their price was competitive and their installers were professional, clean and on time. My wife and I are very pleased with the company and would highly recommend them.
We are extremely happy with the completed job! John and Luke were just great. Can't thank you enough for your competence and promptness in helping us with this big project.
So responsive and professional! My house has two units. Air Crafts took care of my problematic one last year and now the one this year that went "kerplunk" with this extraordinary heat wave, which I'm convinced will be here until NOVEMBER UGH!! This was such a cake walk. I simply called and Air Crafts. They even had my information from last year which was efficient because I didn't know. I felt they were well informed and attentive. The waiting period was minimal and incredibly fast. They know "their stuff" and have extremely reasonable prices. Let's face it I've heard so many people loathe getting their air conditioning units fixed but this was an actual positive consumer experience. I wish I could give 10 stars!!!! If you live in Valley Center or surrounding areas please use their service you will be satisfied. Mrs. Hernandez kept me calm as I was melting and really knew her stuff!!!! What more can I say. In business a happy customer is everything and now I'm a cool, happy customer!!!
These guys are Excellent! Called because my heater stopped, and there was a burnt smell throughout the house. I was pretty worried, and it smelled like I was gonna be spending a good amount of money. Called AirCrafts and they had someone out right a way, and I live a few cities away from them. The tech was very professional, and they had it fixed within the hour. It was an easy fix for them but I could've easily been suckered by a less reputable company. The prices are much lower than I expected, staff was incredible, and I am very happy I called them.I highly recommend AirCrafts. Very honest, courteous, and professional. Very glad I found them. Thanks Guys!
Cold air stopped happening, fan still working. Called for an appointment at 8:30AM and Chris showed up at 1:30PM same day. Fixed the problem and was done in one hour. Cost was better than I expected and the work was done correctly. What more can I say. They made me a believer.
Love this company! I called because my entire A/C just shut off. In less than 24 hrs they had a technician out to my house. He found two parts that failed and was able to replace them right then and there. And the most amazing thing, I wasn't overcharged for parts!! I now have my A/C back on and it didn't cost me a fortune. Wonderful experience!
We have used Air Crafts for a remodel, as well as annual servicing of our heating/AC system. Their service was fast and efficient!
These guys were great...they were easy to schedule with, came out quickly and diagnosed the problem quickly and accurately. The technicians were friendly and professional. And they are affordable!